Servicenow Development

A ServiceNow Developer course which gives the knowledge on how to configure the ServiceNow platform

Last updated 2022-01-10 | 4.5

- Understand ServiceNow System and usage in real world
- Will get deep knowledge of API's being used in the ServiceNow
- Deal with troubleshooting or debugging in real time scenarios

What you'll learn

Understand ServiceNow System and usage in real world
Will get deep knowledge of API's being used in the ServiceNow
Deal with troubleshooting or debugging in real time scenarios
Build a Custom Application per requirements
Knowledge on the coding for development in ServiceNow
Key ServiceNow APIs
Server Side and Client Side Scripting
Work on Update sets
Build Custom Scoped Application
Created Scripted Scheduled Jobs

* Requirements

* ServiceNow Administrator
* Basic scripting knowledge
* Good to have experience in ServiceNow


This training course is for ServiceNow Development. With a duration of around 8 hours, split into 11 sections, the course covers the topics which are required for developing the ServiceNow platform.

For the instructions in this training course, the latest New York Version of ServiceNow instance is used and whole training will be in the latest UI 16. Some part of the course is recorded in Madrid version

This course contains close to 8 hours of training videos. The last section deals with the creation of custom applications based on requirements. In this section, we will be doing a Hands-on session in the ServiceNow system.

A real-time hands-on experience would give us more grip on the ServiceNow system rather than just going through fancy slides. That's the reason I focused on the content-oriented training course.

Please understand that this is an Intermediate Level Course. You should have some knowledge already on the ServiceNow Admin concepts. In addition to that, knowledge of any coding language is required to understand the course, as we are going to deal with the scripting part while configuring. Basic knowledge of Javascript is recommended.

We will be talking on many key scripting items in this ServiceNow Developer course.

Below are the key items which we would be covering;

  • Working in Application Studio for developing custom applications in ServiceNow

  • Directions on which configuration should be used - like Business rule or Client Script or UI Action, etc

  • Configuring Scripted Scheduled Jobs which run on a specified time period

  • Creating basic reports in ServiceNow platform

  • Good understanding of Server and Client APIs like GlideSystem, Glide Record, Glide Form, Glide Ajax, Glide User, etc

  • Making a column unique in a table

  • Useful methods in Out of The Box APIs

  • Setting ACL restrictions on tables and records in ServiceNow

This course would also help you to get closer to the concepts required for ServiceNow Application Developer certification

I always believe in student satisfaction, if you have any question on ServiceNow, feel free to post your question in the Q&A section, I will respond :)

Who this course is for:

  • ServiceNow Admins
  • ServiceNow Developer Aspirants
  • People who are looking for ServiceNow Certifications

Course content

11 sections • 64 lectures

ServiceNow Introduction Preview 07:00

Get Your Own Developer Instance (PDI) Preview 01:48

UI Introduction Preview 04:33

Tables and Records Preview 03:37

Data vs Configurations Preview 04:21

Update Sets Preview 05:39

Client Side vs Server Side Preview 02:23

Scripting Location Preview 01:53

Which one to use? Preview 04:51

API's Preview 02:01

Section Introduction Preview 01:02

What is GlideRecord Preview 02:15

Structure of GlideRecord Preview 02:56

Example - Display all records Preview 06:04

Create Records Preview 12:31

Update Records Preview 05:51

Delete Records Preview 03:48

Importance of GlideRecordSecure Preview 06:22

Important Methods Preview 17:11

Advanced queries Preview 12:10

Dot Walking Preview 12:57

GlideAggregate Preview 06:34

Current Object Preview 03:38

Current in UI Action Preview 07:36

Current in Workflow Preview 05:15

Current in Business rule Preview 09:38

Previous Object Preview 02:55

Introduction Preview 01:18

About Glide System Preview 01:28

Difference between gs and gr Preview 02:02

User Object Preview 14:36

Useful Methods Preview 02:44

Trigger Events Preview 08:27

System Properties Preview 13:59

Introduction Preview 02:10

Javascript Executor Preview 02:20

Useful methods Preview 17:38

gsftsubmit Preview 07:48

getReference Preview 06:26

An Example Preview 07:06

Introduction Preview 00:38

About GlideAjax Preview 04:55

Structure - Script Include Preview 01:48

Structure - Client Script Preview 03:30

An Example Preview 09:33

Introduction Preview 00:24

Why Debugging Preview 01:48

Server Side Debugging Preview 16:29

Client Side Debugging Preview 07:56

Custom Application Process Preview 00:47

Go through the process and then download the requirements.

Custom Application Preview 01:33

Requirements Preview 02:02

Application Studio Preview 03:53

Tables and Data Preview 05:37

Phase 1 Preview 49:03

Phase 2 Preview 58:13

Troubleshooting Preview 43:52

Complete the Custom Application

Complete the Custom Application

Practice Test